Biz Operations
Operations begin when the customer signs on the dotted line. It is your products, staff, practices, procedures and equipment that deliver what you sold. Operations is
- delivering what you promised your customer,
- delivering it consistently and
- delivering it profitably.
Good operations require focus, attention to detail and follow-up.
We can help you
- Set up and maintain a rhythm in your business: Ease your mind by building and deploying routine process and procedures with the Biz Calendar. You'll have more energy for making money.
- Set goals and measure your progress: Are you moving forward or just moving? You can't know without a goal and signs along the way.
- Manage your cash: Understand your Operating Cycle to optimize the cash you need for normal operations.
- Reduce the chaos (1): Look at the probable effects of change before blazing ahead.
- Reduce the chaos (2): Build a safety net ior your workflow, vendor relationships and key staff positions.
- Put your business into perspective: We compare apples to apples. A retail business can't achieve the same profits that a service business does.
How am I doing?
Are you keeping up with the competition? The Biz Checkup compares you to similar businesses and over 50 ways to improvement your liquidity, profits and sales. Is your business healthy? Find out today!
Want to grow? OK, but do you have the capacity to grow? What do you do first--add staff, add product, add vendors, add customers? Do you know what to change first and why? Our Growth Readiness Assessment looks at the systems supporting your operations.
Give meaning to business as usual by establishing routines to manage business details and use them yourself or delegate.
Consistency
You've seen ships in historical movies. They move with oars or with the wind. Rowing works because there is a drum beat--a rhythm. Build consistency by establishing a drum beat for your business routines with the Biz Calendar. Other daily and weekly activities should include
- Backing up information on your computer every day with our backup services.
- Responding to mail and e-mail daily.
- Keeping your finances current by tracking expenses daily or weekly; invoicing and paying bills on schedule; and monitoring your cash.
- Building checklists for routine tasks that require more than one step or more than one person.
We identify routine tasks for small businesses and build process and procedures to keep you on track and maintain consistency. Set them up your self or ask us for help. We are Biz 4 the Rest of Us®.
Contact us to build processes that make your business work for you.
Reduce chaos
Is there a whirlwind in your business? Whirlwinds are loud and they hide things. Lose the whirlwind -- set up reminders or automatic systems that prevent crises and other problems.
- Organize records of your major purchases, read them and build a calendar for scheduled maintenance and warranty expiration dates.
- Set up your computer for automatic operating system, virus, spyware and adware updates.
- Build indicators to monitor your business and identify the subtle changes. This gives you time to manage problems before they become crises.
Many common sources of chaos are preventable. We can provide handbooks for you or set up these services and monitor them. We are Biz 4 the Rest of Us®.
Contact us to reduce the chaos so you can focus on building your business!
Setting & maintaining focus
Goals bring focus to our lives. We all have goals -- if only to put food on the table. Any goal gains strength by writing it down, by being specific, by including a target date and by reviewing it periodically.
Planning
Plans list the resources you need and the steps you will take to reach your goal. Plans are a way to think through your goal.
- It's very hard to reach a goal you can't imagine.
- Listing resources is different than getting them. List all the resources you can think of, then identify the one's that make sense.
- Start with the major steps to reach your goal then refine them.
- Include costs in your plan.
Every business needs goals and the plans to reach them. We help you set focus and identify the steps you need to take to reach your goal. We are Biz 4 the Rest of Us®.
Focus your business on YOUR goals. Order the Biz Plan that Works today.
Monitoring
Know where you are by track your progress as you take one step at a time. Each step is an intermediate goal.
- Your plan may have five major steps. A sense of achievement comes as you go from step 1 to step 2 and so forth.
- Challenging parts of the plan need a closer look at resources and activities. It's common to have alternative plans for meeting challenges.
- How realistic is the time frame? Many plans are workable after an adjustment in the timeline.
Small business owners wear many hats. We can help you set guide posts and monitor your progress towards the goals you set. We are Biz 4 the Rest of Us®.
Reach your goals one step at a time. Contact us for more information.
